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Referrals and waiting lists

15 phrasesAbout 4 min

Saved on this device only.

How it works

  1. 1Listen, then say it

  2. 2Tap for the meaningClick for the meaning

  3. 3Knew it or Repeat later

Then a quick check of 5 questions. Repeat later brings a phrase back at the end and tomorrow.

You'll practise

  • The GP's referring me
  • Which hospital would you like to be referred to?
  • They've done an urgent referral
  • I'm on the waiting list
  • Have you heard anything about my referral?
  • My appointment letter's come through
  • Is there any way I can be seen sooner?
  • It's an outpatient appointment
  • Who's my consultant?
  • My op's been cancelled
  • Can I have a copy of the clinic letter?
  • I'd like to speak to PALS
  • I'm thinking of going private
  • I've got private health through work
  • I want to make a formal complaint

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