Or pick a line Chat and the British code 26 packs small talk, banter, sorry How Brits say how they feel “ Gutted”15 phrases · 6 clips Details Hello and goodbye, UK style “ You alright?”14 phrases · 8 clips Details Everyday British manners “ After you”15 phrases · 4 clips Details Sorry, the British way “ oh, sorry”14 phrases · 5 clips Details Tea, biscuits and meal names “ Fancy a cuppa?”15 phrases Details Texting and WhatsApp “ Cheers mate”15 phrases · 4 clips Details Weather and small talk “ It's a bit muggy”14 phrases · 1 clip Details Weather talk “ It's a bit nippy / fresh this morning”15 phrases Details Show 18 more packs Show fewer What Brits say vs mean “ It's quite good”15 phrases · 9 clips Details British food words “ Chips”15 phrases · 5 clips Details Banter and mild swearing “ I'm gutted”15 phrases · 5 clips Details UK greetings and pet names “ Alright?”15 phrases · 3 clips Details Visiting someone's home “ Ooh, this is lovely”15 phrases · 4 clips Details What Brits really mean “ That's an interesting idea”14 phrases · 6 clips Details Banter and sarcasm “ Cheeky”14 phrases · 1 clip Details Dog walk small talk “ Is he friendly?”15 phrases Details Invitations and fake plans “ Let's play it by ear”14 phrases · 1 clip Details London slang decoded “ Innit”15 phrases · 2 clips Details Saying UK place names “ Worcester / Worcestershire”15 phrases · 1 clip Details Football and pub chat “ Who do you support?”15 phrases Details Compliments, British style “ I just got lucky”14 phrases · 5 clips Details UK TV lines everyone quotes “ Soggy bottom”15 phrases · 2 clips Details Friends, flirting and dating “ Mate”14 phrases · 3 clips Details Visiting a British home “ Help yourself”15 phrases · 2 clips Details Sympathy and bad news “ How are you holding up?”14 phrases · 2 clips Details Walks and the weather “ a nice walk”20 phrases · 20 clips Details Health and the NHS 17 packs the GP, the pharmacy, 111 Getting a GP appointment “ Hi, I'm ringing to see if I can get an appointment”15 phrases Details Calling in sick at work “ I'm not going to make it in today”14 phrases Details Eye tests and glasses “ I need to book an eye test”14 phrases Details Seeing an NHS dentist “ Are you taking on NHS patients?”15 phrases Details Describing symptoms and pain “ I've got pins and needles in my hand”15 phrases · 1 clip Details At the pharmacy “ Take it with food”15 phrases · 1 clip Details When your child is poorly “ She's a bit poorly”14 phrases Details 999, 111 or A&E? “ Is the patient breathing? Are they awake?”15 phrases · 1 clip Details Show 9 more packs Show fewer Mental health and therapy “ I've been feeling really low”15 phrases · 2 clips Details Hospital stays and visiting “ He's comfortable”15 phrases · 1 clip Details Pregnancy, birth and after “ I'm twelve weeks”15 phrases Details Prescriptions and repeats “ Hi, I'm here to pick up a prescription”14 phrases Details Referrals and waiting lists “ The GP's referring me”15 phrases Details Registering with a GP “ I'd like to register as a new patient, please”15 phrases Details Jabs and vaccinations “ Have you had your flu jab?”15 phrases Details Feelings and health in London “ worn out”265 phrases · 130 clips Details Appointments “ see a doctor”27 phrases · 27 clips Details Home and bills 17 packs renting, repairs, neighbours Flatmates and house rules “ Help yourself”15 phrases · 1 clip Details Deliveries and parcels “ I got one of those 'sorry we missed you' cards”15 phrases Details Neighbours and noise “ Alright?”15 phrases Details Estate agent speak decoded “ Studio”15 phrases · 1 clip Details Repairs and tradespeople “ The boiler's packed in”15 phrases Details Bins, council tax and bills “ When's bin day?”15 phrases Details Getting on with neighbours “ Hiya, we've just moved in at number 12”15 phrases Details Bins, council tax and voting “ Which council tax band are we in?”14 phrases Details Show 9 more packs Show fewer Broadband and mobile deals “ I'm out of contract”15 phrases Details Home emergencies “ Something's tripped the electrics”14 phrases Details Flat hunting and viewings “ Hi, is the flat on Elm Road still available? Could I book a viewing?”15 phrases Details Tenancy and deposit rights “ Is my deposit protected? Which scheme is it in?”15 phrases Details Buying a home “ We're trying to get on the property ladder”15 phrases Details Energy bills and the heating “ What's the standing charge?”15 phrases · 1 clip Details Moving house “ We're getting a man with a van”15 phrases Details Home life in London “ do the washing-up”364 phrases · 145 clips Details Calls and neighbours “ who's calling?”15 phrases · 15 clips Details Work 25 packs meetings, interviews, payslips Office small talk “ You alright?”15 phrases · 4 clips Details Work email and chat decoded “ Just a quick one”15 phrases · 1 clip Details Saying no politely at work “ I'd love to, but I've got a lot on my plate at the moment”15 phrases Details Serving customers at work “ What can I get you?”15 phrases · 4 clips Details Rotas, shifts and swaps “ Is the rota out yet?”15 phrases Details Your first weeks at work “ Sorry, I'm terrible with names. What was it again?”15 phrases · 1 clip Details Speaking up in meetings “ Just building on what Tom said”15 phrases · 2 clips Details Talk for delivery drivers “ Delivery for number 12”15 phrases Details Show 17 more packs Show fewer Calling in sick “ I've come down with something”15 phrases · 2 clips Details Bedside talk for care staff “ Can I just check your name and date of birth?”15 phrases Details Shift handover on the ward “ Shall we do handover?”15 phrases Details Job hunting in the UK “ Please find my CV attached”15 phrases Details Payslips, leave and notice “ What's my take-home pay?”15 phrases · 2 clips Details Self-employed and invoicing “ I'm self-employed, a sole trader”15 phrases Details Appraisals and pay rises “ Have you got a minute for a quick chat?”15 phrases Details Rights at work “ Could I get my written statement of terms?”14 phrases Details Job interviews in the UK “ So, tell me a bit about yourself”15 phrases · 3 clips Details Small talk at work “ nice to meet you”21 phrases · 21 clips Details Stand-ups and updates “ I'm working on”25 phrases · 25 clips Details Give and take feedback “ great job”28 phrases · 28 clips Details Explain your idea “ first of all”30 phrases · 30 clips Details Speak up in meetings “ can I just”29 phrases · 29 clips Details Disagree, politely “ that's true”23 phrases · 23 clips Details Run a demo or pitch “ I want to talk about”30 phrases · 30 clips Details Interviews and one-to-ones “ passionate about”27 phrases · 27 clips Details Out and about 29 packs the pub, trains, shops, London Supermarkets and returns “ Sorry, are you in the queue?”15 phrases Details Buying and selling second-hand “ Could you do a bundle deal?”15 phrases · 1 clip Details Pub etiquette and rounds “ Cheers”15 phrases · 1 clip Details At the hairdresser or barber “ Going anywhere nice on your holidays?”15 phrases · 1 clip Details Ordering at a café “ You alright? What can I get you?”15 phrases Details Queueing and public manners “ Next, please”15 phrases · 1 clip Details Tube, buses and contactless “ Just tap your card on the yellow reader”15 phrases Details Phone calls and complaints “ Hi, I'm ringing about my latest bill”15 phrases Details Show 21 more packs Show fewer Post and parcels “ Has the post been yet?”15 phrases Details Takeaways and delivery “ Shall we get a takeaway?”15 phrases Details Train tickets and stations “ Off-peak return to Manchester, please”15 phrases Details At the pub “ Whose round is it?”15 phrases Details Complaining politely “ I'm not being funny, but”15 phrases · 1 clip Details Asking for directions “ It's a bit of a trek”15 phrases · 2 clips Details Gym manners and contracts “ Are you on this?”14 phrases Details Taxis, minicabs and Uber “ Are you free?”14 phrases Details Fuel, parking and police stops “ Is it petrol or diesel?”14 phrases · 1 clip Details Ordering, paying and tipping “ Table for two, please? We haven't booked”15 phrases Details Airports and flying “ Are you checking any bags in?”15 phrases · 1 clip Details Mornings in London “ set an alarm”276 phrases · 133 clips Details Food and shops in London “ what's for dinner?”371 phrases · 180 clips Details Out and about in London “ the Tube”389 phrases · 172 clips Details Friends and nights out in London “ how's it going?”358 phrases · 191 clips Details Downtime in London “ put your feet up”262 phrases · 137 clips Details How Londoners talk “ I reckon”398 phrases · 235 clips Details Queues, shops and parcels “ who's next?”18 phrases · 18 clips Details Taxis, traffic and directions “ you can pull over here”39 phrases · 39 clips Details Coffee shops and takeaways “ a latte”14 phrases · 14 clips Details Restaurants and the pub “ follow me”15 phrases · 15 clips Details Family and school 17 packs the school gate, a new baby School gate small talk “ Are you on the class WhatsApp?”15 phrases Details Teen slang for parents “ It's cold, innit?”15 phrases · 1 clip Details Birthdays and cards “ Many happy returns”15 phrases · 2 clips Details Playdates and kids' parties “ Would Maya like to come round for tea after school one day?”15 phrases Details School letters and term dates “ It's half term next week”15 phrases · 1 clip Details Parents' evening “ So, how's she getting on”15 phrases Details Starting nursery “ Is there a waiting list?”15 phrases Details Kids' clubs and activities “ Do you do a free taster session?”15 phrases Details Show 9 more packs Show fewer New baby: NHS care and forms “ Can I self-refer to the midwife?”15 phrases Details Uni life in the UK “ Are you coming to pres?”15 phrases Details Getting SEND support at school “ Can I have a meeting with the SENCO?”14 phrases Details School years and admissions “ What year is she in?”15 phrases Details Caring for an ageing parent “ I'd like to request a needs assessment for my mum”15 phrases Details Funerals and condolences “ She passed away last week”15 phrases · 1 clip Details Raising a problem at school “ I'm a bit concerned about”15 phrases · 1 clip Details Weddings: invites and the do “ Please raise your glasses to the happy couple”15 phrases · 1 clip Details School fairs and local events “ Are you coming to the nativity?”15 phrases · 1 clip Details Money, papers and the law 12 packs the bank, visas, the police Money talk and cost of living “ It cost an arm and a leg”15 phrases · 2 clips Details Banks, cards and paying “ Do you take card?”15 phrases Details Getting help safely “ Can I Ask for ANI?”14 phrases Details Credit, debt and arrears “ I've got no credit history in the UK”15 phrases Details Life in the UK and citizenship “ A constitutional monarchy”13 phrases · 1 clip Details B2 speaking test phrases “ That's a good question. Let me think for a second”14 phrases · 8 clips Details Jobcentre and Universal Credit “ I'd like to make a claim for Universal Credit”12 phrases Details Payslips, tax codes and HMRC “ What's my tax code?”14 phrases Details Show 4 more packs Show fewer Talking to the police “ Emergency, which service? / Police, please”15 phrases Details Know your rights as a tenant “ Is my deposit protected?”13 phrases Details After a death: the paperwork “ Has the medical certificate been sent to the register office?”15 phrases Details Home Office and visa words “ I've booked my biometrics appointment”13 phrases Details Through the year 6 packs Bonfire Night, Christmas Christmas and New Year chat “ Are you all sorted for Christmas?”15 phrases · 4 clips Details Days out and bank holidays “ Fancy a walk on Sunday?”15 phrases Details Christmas to Hogmanay “ Happy Christmas! / Merry Christmas”15 phrases · 2 clips Details Halloween to Remembrance “ Sparklers”14 phrases · 2 clips Details Spring and summer in the UK “ Hot cross buns”15 phrases · 1 clip Details The office Christmas do “ Are you going to the Christmas do?”14 phrases Details Word lists 9 packs academic, medical, travel Academic English “ super”959 words · 957 clips Details Everyday conversation “ be”721 words · 721 clips Details Work & business “ mister”1,744 words · 1,711 clips Details Workplace English “ mister”1,250 words · 1,235 clips Details Medical English “ lifetime”656 words · 574 clips Details Sport & fitness “ exhale”597 words · 576 clips Details Science & tech “ phone”320 words · 320 clips Details Travel phrases “ please”260 words · 254 clips Details Show 1 more pack Show fewer British sounds “ last”577 words · 577 clips Details